Features

web care features
Web Care support plans include a set of features designed just for you. Your audience will thank you.
World Class Hosting
We use Amazon's Elastic Compute Cloud (EC2) enterprise cloud environment. EC2 provides the power of a scalable IT environment with the flexibility our clients demand.
Web Content Management
We provide the right content management systems for the right purpose. All of the solutions we offer are designed with the end user in mind. We support and train all of our clients to manage their systems if they desire, or we can provide the support as needed.
Powerful Analytics
We use Google Analytics (GA) and Webmaster tools to begin the journey of understanding our clients audience. We have custom reporting tools inside GA to help our clients quickly see their progress and determine next steps.
Knowledge Base
Our Zendesk online support ticket system helps to organize, expedite and quickly troubleshoot common issues. We also have many online videos that help teach new techniques and workflow processes.
Web Healthcare
Interface takes a pro-active approach to your online presence. We want your potential client, employee or customer to have the best user experience possible. We provide a holistic view of your website with a custom design performance dashboard.
Telephone & Email Support
Interface staff are available to answer your questions day or night. Our support levels include 5 day ( 9 - 6 EST ) and 24 / 7 telephone support as well as on-line support via Zendesk anytime. Our response times typically run between 1 - 4 hours.
Cloudflare
We use Cloudflare to enhance the performance of your website, provide a dedicated backup of the code and help prevent denial of service attacks on your site.  ( DoS ).
Search Engine Optimization
IFM provides keyword investigation, Adword campaigns and detailed backlink reports.  IFM tailors your SEO / SEM work to meet your needs. See more about SEO
Design and Consulting
Our design and programming teams are all under one roof and understand your site requirements. We are always available to consult on new design features or functionality. IFMM.com
Web Care Plans